Effective Date:July 21, 2025

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Resort Transfer Cancellation Policy

We are pleased to offer comfortable and reliable transfer services to and from the resort. To ensure an efficient experience for all guests and to honor the time of our local drivers, please review our cancellation policy:
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Booking & Confirmation

• Transfers must be scheduled in advance through our reservations or front desk team.

• Once confirmed, a driver is assigned and reserves that time exclusively for you.
   

Cancellations

• You may cancel your scheduled transfer up to 24 hours before your confirmed pick-up time at no charge.

• Cancellations made less than 24 hours before pick-up time or no-shows will incur the full transfer fee.
   

Why This Policy Matters

This policy ensures the sustainability and reliability of our service for all guests. We understand that plans can shift, and our team is always happy to assist—just reach out in advance so we can adjust accordingly.

Thank you for your understanding and support!